“To prevent similar challenges in the future, the Kentucky General Assembly must modernize the state’s system to improve access to benefits through measures that have worked in other states. Unemployment Insurance. You can visit the official website of the Unemployment Office in your state to find out alternate ways to contact them. I’m not sure what other choice I have though… the last time I logged in to claim a biweekly payment and was prompted to file a new claim I did so online, and suddenly these problems began. Contact him at watchdog@courierjournal.com, 502-582-4989 or on Twitter @mattglo. There will be a delay considering the number of applications that are being processed. We made a mistake on my husbands unemployment claim and it was put “under investigation” we tried to apply for food stamps because we have no money coming in, even tho he is due unemployment. That irritating automated assurance is still delivered daily, letting me know that my totally meaningless spot in the que is safe. I’d like a number to file a formal complaint. In Kentucky, if you find yourself unemployed through no fault of your own, you should file for unemployment insurance as quickly as you can. Kindly call the appropriate phone numbers. I have been waiting for my W2 tax forms from Kentucky’s unemployment, but nothing has showed up in the mail.. is my unemployment being taxed or isn’t it, this is an unknown Beshear explained why the outdated system contributed to delays. There may be many pending UI applications. I have to say I log into my account frequently and there’s not been any new information in there since this summer when I saw that my previously approved claim was suddenly under investigation. I realize there is a waiting week, but I believe I should receive benefits for 2 additional weeks. I don’t have a pin I want to know what is going on and where my benefits are! A Guide To The Extended Unemployment Benefits In New Jersey, Unemployment Insurance claimants who do not have access to the Internet or who speak Spanish can call 502-875-0442 Monday through Friday between 7:30 a.m. and 5:30 p.m., Eastern Time, to file their initial or reopen claims by telephone. Please note this is a private forum and we do not have access to your claim file. About halfway down the page, a gold button reading "view services" beneath the words "Virtual UI … We can understand your situation. If someone doesn’t call or reply I will take this higher. I’ve exhausted every possible measure to reach anyone for help. I have called over 10 times just today. They now have more than 120 staff taking between 80,000 and 200-thousand calls a day. I’m starving to death . I completed the requested information again. “The seeds of Kentucky’s unemployment system problems were planted through past state policy decisions and a failure to make needed investments over decades,” Bailey said. I can help. The IRS is now sending me certified letters because i have not paid my taxes, but i dont have the means to do so. Issuing a determination letter is a part of the process. Please be patient and follow up at regular intervals. This is not a toll-free number, To request your bi-weekly benefit check by telephone, call (877) 3MY-KYUI or (877) 369-5984 (toll free). I filed in July and my case is under investigation also. When they call back it’s after 7 and they closed and it’s a recording! Why? There will an intermittent delay owing to the number of applications. I filed my claim 5/5/2018. I just checked the automated system and it does say that I submitted for those weeks but no check was issued. The money isn’t coming out of their pocket. I called and the recording tell me that I have been credited for weeks but no check has been issued. As everyone else has already mentioned, calling any of the numbers listed for assistance only results in being placed in the que, then promptly removed from the que due to “high call volume” as the clipped robot woman promises to call me back at the number I provided before I’m rudely disconnected… a promise she faithfully keeps every day AFTER hours when the customer service reps are gone. You spend all day on the phone with them only to be told you have been connected to the wrong department. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. Paypal account had a limitation on it and they sent my pua back how do i get it sent to another bank account. Each time I was told to call back later. I know from some of the other comments that I’m hardly alone in my confusion and frustration. This is so frustrating. Please DO NOT DRIVE to the Frankfort office. Please visit the website to find the answers. You don’t need to speak to an expert to claim UI benefits. Just wanted to make sure I hadn’t created issues with my claim. I filed for my first bi-weekly check last week. Do we just out the exact same thing from our initial claim or do we use the dates our unemployment ran out? Could someone please contact me? © 2021 File Unemployment. Customer Service: 502-564-2900 or Fax 502-564-5502. Unfortunately at this point most of us are left with the impression no one cares. However it says my claim is under investigation. There is a huge shortage of staff across all unemployment offices due to a massive surge in UI applications. Not sure how important that is but I wanted to include everything so if the answer exists online, you can send me to the right reference. I work for a title company but with this season it has been very slow, they are looking at laying off in our office. Voice Response Unit (for check requests only): 877-369-5984. I have been off work because I got a positive result for Covid19, I have tried to file in Illinois but I can’t, I have no quarters here, so I have to file with Kentucky. That day may even come before my bank cancels my account due to rapidly accruing overdraft charges and we default on the mortgage…. Contact me … Im owed a lot in backpack. Stop on December . To find out all about Coronavirus-related unemployment benefits. I can rest easy that someday, someone, will revisit my claim and hopefully solve my issue.  =  Was wondering what happened that the money was not right? I don’t know what to do at this point. I am missing payments for the weeks of April 17th and April 25th. Required fields are marked *, Please answer a simple Math question: * Call, send a letter, or email to your unemployment counselor letting them know that you have found a new job. Please use the link below to access the web portal. I can understand your situation. Please call the Claims Center to understand the reason for the difference in the amount. I think two and half months is too long for a person to have to wait for money they are due. If not, please do so. Had an appeal, employer was not present for the hearing on 7/9/2018. As much as I know, they just have one number. I’ve tried to contact my local unemployment offices several times yesterday and today. To submit quarterly tax reports over the Internet through either an on-screen form or a file upload option, retrieve information about the Kentucky unemployment insurance program, pay taxes by Electronic Funds Transfer (EFT) or establish a new UI account please go to:. Please consider the option of visiting an office in the vicinity for an update. Beginning next week, Kentucky will offer in-person assistance by appointment only to thousands of people who still haven't received help with unemployment claims. Click on the links below to find answers to all your questions about Kentucky Unemployment. She is due meds and nobody will help. It looks like the claim is still under process. I am completely fed up. Thankfully, the process isn't too difficult. However it shouldn’t be hard for an actual person to look at this and determine it’s all the same “claim” and the amount I was approved to receive (through 1-10-21 I believe) wasn’t paid anywhere close to in full. The website DONT help with ANYTHING! The UI tax funds unemployment compensation programs for eligible employees. I was on hold for more than an hour. 1-502-564-2900 (General Information) 1-502-875-0442 (File a Claim) 1-877-369-5984 (Request a Payment) 502-564-3240 (Federal or military claims) 502-564-3240 (Claims that combine wages earned in Kentucky with wages earned out of state) I exhausted my benefits and it flipped to claim due tomorrow but just want to make sure what I fill out is correct because it has been a nightmare to get it originally. You are required to submit a valid email address. Your email address will not be published. You can also check the claims status online, on the department’s website. I’ve continued to claim my biweekly payment as instructed, but my payments continue to be “$0” and now I’ve been prompted to file another claim-but the last time i got that message after claiming the biweekly payment, I filed a new claim online and that’s when my troubles began. We recommend you apply for UI benefits online. Good Luck, T says my case is under investigation I v truned all my thing s in an have not been able to talk to no one or nothing says my id faild I have done what they said an truned them in again an agin an still nothing what else sgould I do. For more information on how to contact your local office and file an application for benefits, see How Do I Apply for Benefits in Kentucky? Why have I not been called? And to encounter someone just like themselves. Good luck dear. Simply go ahead and apply on the Unemployment Office’s website if you think you’re eligible. Make sure to check the status at regular intervals. Who knows? In fact under federal guidelines for these programs, states must provide claimants with alternate modes of contact, which may include email, and communicate with the claimant based on his or her preferred method of contact. I can understand your situation. Surprisingly a lot of readers have said emailing your state unemployment department or agency has worked more effectively than trying to get a live agent. NOTICE TO ALL USERS. I keep reading they will give it all back after its straightened out in one lump sum but will that get me my house back or help me through the times we will be without electric cause that’s where we are headed. Appointments are now available by phone for individuals who need unemployment insurance assistance. Been on hold 6 hours now. I’ve been in the “Q” for better than 4 months! I was requesting my benefit check but when doing so the site said I had incomplete information. Phone I need to pay my bills, It says my account is under investigation, is there anyway that could go away? Its asking for a pen number while I try to apply over the phone how do I find what that pen is? The check has been lost in the mail for over 3 weeks and no one will pick up the phone at Frankfort. When you find a new job you can no longer receive Kentucky unemployment benefits and may need to officially cancel your Kentucky unemployment. The information available on site cannot be considered as advice of any form as it may be obsolete or incorrect. The state labor departments usually consider 4 out of the last 5 calender quarters for income.You can apply online or via phone in Kentucky. 2. So now I’m filing again but this time attempting it via phone. Be prepared for long wait times because many people try contacting the staffs. Perhaps, you can write an email to them. old and still working Drawing SSI since age 66.If I take volunteer layoff will my SSI count against my unemployment here in Ky. Please use the link below. Have not been able to get a hold of anyone on the phone nor call back but they owe me from April and then now they owe me for now who do I call pretainting on speaking to someone….Nancyburton745@ gmail.com. You are attempting to access a Commonwealth of Kentucky governmental information system. I was a substitute teacher when the covid shut everything down. I would like to know how long does it take to receive your benefits. I called the 2900 number to check on my claim and it said credit had been issued for the week ending the 7th and the week ending the 14th of Oct. but no check was issued i am set up on direct deposit but have seen no payment. Stop filing your weekly certification. Beginning Monday, in-person assistance will be available by … If you have Unemployment Insurance questions, you can call at 502/564-2900. 9 and now I HAVE COVID, I’m a single mom of a 10-month-old little boy and I have been trying to get unemployment since July and I have been on the call back list since then and I can never get through to anyone and tells me I can claim but then when I call it tells me I can’t claim and I’m getting sick and tired of not being able to support for my son. Between 2015 and 2017, 3 million workers were displaced from jobs they had had for at least three years. To until how come the claim status online doesnt tell u if ur approved or denied im lost trying to find out whats going on all i got was a monentary determination letter but thats not an approval cor3ct. I’m 68 yrs. There will be a delay considering the number of applications that are being processed. Please wait and keep checking the status regularly. Please no that we are not a govt sponsored organisation and do not have access to specific claims. I got letter stating what my benefits would be and was told to request payment online i did so and the next morning it said i had a payment when i looked to see what the payment was it is 0 dollars ??? We advise against calling or visiting the office, as you may not get a response. If you just lost your job, the last thing you want to do is figure out how to file unemployment. Although the basic rules for unemployment are similar across the board, the benefit amounts, eligibility rules, and other details vary from state to state. It says my check was received on 12/28/19 and when call to check the status of it, it says no check has been requested. Not surprisingly, the claim call line only lets me complete the first half (automated). I would not need insurance due to being on my husbands. There is a delay due to the number of pending applications. I know you do t give a shit because your sitting on tour ass doing nothing and probably collecting a check. At least tell the the truth. I havent received a payment since may. To contact Office of Employment and Training, you can call 502.564.7456 or fax at 502.564.7459; To contact Kentucky Commission on the Deaf and Hard of Hearing, you can call 1-800-648-6057; Be prepared for long wait times because many people try contacting the staffs. Benefits are generally not retroactive; the eligibility starts the date you apply, and there may be a one week waiting period. I filed back in may and have still not recieved anything ive tried contacting and am in a waiting cue there is no open in person interviews, Where do you get the pin number to register for unemployment, With the corona virus, are there still days of the week by last name when you can apply. This is a private forum and there’s very little all of us can do. Ive been put in the que 3 seperate times and never got a call or an email. Please note, we’re not affiliated with the labor authorities or the government. https://uiclaims.des.ky.gov/ebenefit/eben.htm, I have tried to file for unemployment Please consider the option of visiting an office in the vicinity if feasible. its been 4 months and I cant even get a hold of anyone from UE . I’ve called everyday to try and talk to a person to figure out what I need to do but I can never get through and it says the call queue is full and to try again later. How are we supposed to survive if we cant even get the money we are owed. Please be patient and make sure to check the status regularly. I cant file for my weeks i cant talk to anyone online (as you suggest) and to call is a complete joke. We do not have specific information in this regard. If someone from the Kentucky unemployment office reaches out, communicate with them as soon as possible. I filed for and was approves.for unemployment in Kentucky. While 66% of those employers were reemployed, surviving the … Why do I have to wait on a determination letter to find out if I qualified or I’m not qualified for unemployment I don’t understand why someone cannot simply just tell me over the phone so if they won’t tell me over the phone and I am forced to wait on a letter does that mean my claim was denied. 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